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Effective Date: April 1, 2026
Cookie policy
1. Introduction
At PayPoint Solutions Ltd. (hereinafter referred to as the "Company", "PayPoint", or "we"), we place great importance on your privacy and are committed to the responsible, transparent, and lawful use of cookies and similar tracking technologies. This Cookie Policy explains what cookies are, how we use them, how long they remain on your device, and the choices available to you. By continuing to use our website, you signify your acceptance of this Cookie Policy. If you have any questions, please do not hesitate to contact us.
2. Cookies and Similar Technologies
2.1. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or other electronic device) when you visit a website. They serve a variety of essential and functional purposes, including enabling navigation, maintaining secure login sessions, remembering your settings and preferences, and gathering analytical data to help improve site performance.
We may also use technologies similar to cookies, such as web beacons, pixel tags, and local storage objects, which perform comparable functions including tracking user interactions and storing information on your device.
For the purposes of this policy, all such technologies are collectively referred to as "cookies". Understanding these tools is important for managing your online privacy preferences effectively.
2.2. Types of Cookies
You may encounter different types of cookies when visiting our website:
Session Cookies: these are temporary and are only active during your browsing session. They assist with tasks such as page navigation and secure logins, and are automatically deleted when you close your browser.
Persistent Cookies: these remain on your device between browsing sessions and remember your preferences and actions, such as login information or language settings. They expire on a set date or when you manually delete them.
First-Party Cookies: these are set by the website you are visiting and are used for analytics, preference storage, and other functions that enhance your user experience.
Third-Party Cookies: these are set by domains other than the website you are visiting and are commonly used for advertising purposes, enabling services like advertising networks to track your browsing activity across different websites.
3. How We Use Cookies
We use cookies to ensure our website operates efficiently, to enhance your experience, and to support relevant advertising. The categories of cookies we use are described below:
3.1. Essential Cookies
These cookies are necessary for the basic operation of our website and do not require your consent. They facilitate secure logins, session management, site security, fraud detection, and access to protected areas. Without these cookies, the website cannot function correctly.
3.2. Non-Essential Cookies
Non-essential cookies serve supplementary purposes and are only placed on your device with your explicit consent. They may include:
Preference Cookies: these cookies enhance your experience by remembering your settings and personalizing features such as language and region.
Performance Cookies: these cookies gather information about how you interact with our website, such as the most visited pages and any error messages encountered, in order to improve site performance.
Advertising Cookies: these cookies deliver advertisements more relevant to your interests, limit the frequency of ads you see, and measure the effectiveness of advertising campaigns.
3.3. Cookie Details
The table below provides details of the specific cookies used on our website, including their purpose, category, and maximum lifespan:
| Name | Description | Category | Lifespan |
| XSRF-TOKEN | Protects against cross-site request forgery (CSRF) attacks by validating user interactions. | Essential Cookie | 1 day |
| _ga | Google Analytics cookie used to distinguish individual users, monitor engagement, and compile statistical reports. | Non-Essential (Performance) | 2 years |
| _ga_[ID] | Google Analytics cookie for tracking user interactions and site performance with a site-specific identifier. | Non-Essential (Performance) | 2 years |
| www.pay-point.net | Maintains user session state across page requests; essential for login and website functionality. | Essential Cookie | 1 day |
4. Managing Your Cookie Settings
You can control and manage cookies stored on your device through your browser settings. You may choose to delete existing cookies or set preferences to block certain types of cookies in future sessions. Please note that restricting essential cookies may affect the functionality of our website, and some features may not operate as intended without them.
If you clear your browser data, all cookies and site data stored in your browser will be deleted. If you use different devices or browsers, you will need to configure your preferences separately on each. For guidance on managing cookies, please refer to the help documentation of your browser:
| Browser | Help Link |
| Google Chrome | https://support.google.com/accounts/answer/61416 |
| Apple Safari | https://support.apple.com/en-gb/safari |
| Microsoft Edge | https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy |
| Mozilla Firefox | https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences |
| Microsoft Internet Explorer | https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies |
| Opera | https://www.opera.com/help/tutorials/security/privacy/ |
For browsers not listed above, please consult the documentation available on the respective browser developer's website.
To opt out of tracking by Google Analytics across all websites, please visit: http://tools.google.com/dlpage/gaoptout
5. Cookies and Personal Data
Cookies on our website may collect personal data, including your IP address, device ID, and browsing behaviour. This information is used to personalize content and advertising, analyze site traffic, and maintain session security. All such data is handled with strict confidentiality in compliance with applicable data protection and privacy laws. For further information on how we handle personal data, please refer to our Privacy Policy, available on the PayPoint website.
6. Cookie Lifespan
The duration for which cookies remain on your device varies by cookie type. Session cookies expire and are deleted automatically when you close your browser. Persistent cookies remain on your device for a set period to serve their intended purpose, such as remembering your preferences or enabling performance analytics. We set cookie lifespans in proportion to their purpose and generally limit them to a maximum of two (2) years.
7. Updates to this Cookie Policy
We may update this Cookie Policy from time to time. Any revisions will be published on our website, with the date of the latest update indicated. For significant changes, we may notify you using the contact details we hold. It is your responsibility to review this policy periodically. Continued use of our website following any revision constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us:
PayPoint Solutions Ltd.
Address: 1907 Baseline Rd, Unit 104, Ottawa, ON, K2C 0C7, Canada
E-mail: dpo@pay-point.net
Effective Date: April 1, 2026